Privacy Policy.

Silo Service Sweden AB respects your privacy. This page describes how we collect, use and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data Controller

Silo Service Sweden AB is the data controller for the processing of your personal data. If you have questions about how we handle your data, please contact us at support@siloservice.se or +46 72-045 65 58.

What data do we collect?

When you submit a request via our website, we collect the information you provide in the form: name or company name, email address, phone number, location, which service the request concerns, whether the matter is urgent or planned, and any free text in the message field. We do not collect more data than is necessary to handle your request.

Why do we process your data?

We process your personal data in order to respond to and handle incoming requests. The legal basis is legitimate interest - we have a legitimate interest in being able to communicate with you regarding our services.

How long do we store your data?

We store your data for as long as necessary to handle your request and any subsequent business relationship. If no business relationship is established, data is normally deleted within 12 months.

Is your data shared with anyone?

Your data is not shared with third parties for marketing purposes. Form submissions are handled via Netlify Forms, which acts as a data processor and processes data in accordance with GDPR. Netlify stores data on servers within the EU/EEA.

Your rights

Right of access - you may request a copy of the data we hold about you.
Right to rectification - you may request that incorrect data be corrected.
Right to erasure - you may request that your data be deleted.
Right to restriction - you may request restricted processing in certain situations.
Right to data portability - you may request your data in a machine-readable format.
Right to object - you may object to processing based on legitimate interest.

Complaints

If you believe we are processing your data incorrectly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at imy.se.

Cookies

We use Google Analytics (GA4) to collect anonymised visitor statistics. These cookies are only placed if you actively consent via the cookie banner. If you decline cookies, no tracking technologies are used. You can change your choice at any time by clearing cookies in your browser.

Contact

Silo Service Sweden AB - support@siloservice.se - +46 72-045 65 58

Quote

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